Pinnacle Warranties
Premium saloon car travelling along a coastal road at sunset

A Different Class of Vehicle Warranty

Your journey.Our commitment.

Wherever the road takes you, Pinnacle Warranties is there to keep you moving.

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Included with Pinnacle

Industry leading claims service.

  • Roadside Rescue Included

    Attendance within 50 minutes, roadside repair attempts, recovery to a local garage of your choice and a hire vehicle when repairs run on — standard on all Pinnacle warranties once activated.

    Emergency assistance 01604 496811Road Rescue explained

  • Same Day Payout On Claims

    Wherever possible, on completion of the claim assessment a payment link is issued allowing instant payment of the claim.

  • Enhanced

    Comprehensive Levels Of Protection

    Enhanced covers all mechanical and electrical components, including Wear & Tear on listed items, unless specifically excluded.

    See Enhanced cover

  • Actual Product Benefits

    Real component lists, real claim limits and real exclusions — taken straight from the warranty wording.

    What's covered

Roadside Rescue, vehicle hire, European cover and claim payments are subject to the warranty terms, conditions and claim limits shown in your product documentation.

The Pinnacle journey

Life doesn't always go to plan.

That's where Pinnacle comes in.

A customer being handed the keys to their car outside a UK used car showroom

Stage 01 — Buy

The beginning of something exciting.

The customer drives away from the forecourt. Cover starts here.

Pinnacle at a glance

Protection you can count on

0 yrs
Essential

Up to 20 years and 200,000 miles at inception

0 yrs
Enhanced

Up to 15 years and 150,000 miles at inception

Our warranties

Two levels of cover

Choose the level of mechanical breakdown protection that fits the vehicle and the customer.

Compare warrantiesWhat's covered & excluded
Customer collecting a used car from a dealership

Essential

Straightforward protection for vehicles up to 20 years and 200,000 miles at inception.

  • Over 150 listed essential components covered against mechanical or electrical failure
  • Wear and Tear to listed items up to 80,000 miles and 8 years at point of claim*
  • Roadside Rescue included — 24 hours a day, 365 days a year (emergency assistance 01604 496811)
  • European Cover up to a maximum of 90 days during the period of cover
  • Vehicle hire up to 5 days at a maximum of £40 per day*
Car driving along a British coastal road
Flagship

Enhanced

All mechanical and all electrical components, unless specifically excluded — for vehicles up to 15 years and 150,000 miles at inception.

  • All mechanical and electrical components covered unless specifically excluded
  • Wear and Tear to listed items up to 80,000 miles and 8 years at point of claim*
  • Mechatronic units, superchargers, air suspension (£500) and NOx sensors (£500)
  • Roadside Rescue included — 24 hours a day, 365 days a year (emergency assistance 01604 496811)
  • European Cover up to 90 days, plus vehicle hire up to 5 days at £40 per day*

Adds mechatronic units, ignition system sensors, driveline and differential components, intercoolers and EGR coolers, superchargers and air suspension. Further benefits include catalytic converter (£250), DPF (£250), DMF (£500), injectors (£500), multimedia (£500), exhaust including manifolds (£250) and vehicle recovery (up to £100).

Scope of cover

What's covered. What's excluded.

The actual component lists, claim limits and exclusions from the Pinnacle warranty wording — so you can find a component without reading the whole document.

What a warranty is forA warranty is there for the sudden and unexpected failure of a covered component. It is not a maintenance plan, so it won't cover parts that have simply reached the end of their natural working life.

EnhancedVehicles up to 15 years and 150,000 miles at inception.All mechanical and electrical components (unless specifically listed as excluded). Additionally, all items listed below and shown in the Further Benefits section.

What's covered

Further benefits

  • Wear and Tear to mechanical listed items on vehicles up to 80,000 miles and 8 years at point of claim generation*
  • Unlimited number of repairs up to the aggregate vehicle value
  • Consequential damage when caused by another covered item
  • Clutch contribution on vehicles up to 90,000 miles (claim limit £250)
  • Catalytic converter repair or replace (claim limit £250)
  • Dual Mass Flywheel (DMF) contribution on vehicles up to 80,000 miles (claim limit £500)
  • Diesel Particulate Filter (DPF) repair or replace (claim limit £250)
  • Battery contribution (claim limit £100)*
  • Injectors cover (claim limit £500)
  • Multimedia systems, including park assist, parking/blind spot cameras, instrument clusters, digital dashboards and screens (claim limit £500)
  • Exhaust system including manifolds (claim limit £250)
  • NOx sensors (claim limit £500)
  • Air suspension (claim limit £500)
  • Vehicle recovery (up to £100)*
  • Software update/re-programming (claim limit £100)*
  • Sundries — oil, filters, anti-freeze (up to £75)*
  • Wheel alignment (up to £50)*
  • Cylinder head skim (£50)
  • Vehicle hire up to 5 days at a maximum of £40 per day* (24 hours after a claim has been registered)
  • European Cover up to a maximum of 90 days during the period of cover
  • Transferable warranty to a new owner (admin fee £50 applicable)

*As part of a valid (approved) claim. Terms and conditions apply.

What's excluded

Like most products there are unfortunately items that Pinnacle Warranties are unable to cover. These items are listed below.

European cover

European Cover up to a maximum of 90 days during the period of cover.

Vehicle hire

Vehicle hire up to 5 days at a maximum of £40 per day, 24 hours after a claim has been registered, as part of a valid (approved) claim.

You are covered only for the parts listed under your selected level of protection. Warranty claim limits, hourly labour rates and durations all apply when submitting a claim, and we will only pay up to the maximum amount shown on your schedule.

Warranty comparison

Find the right level of cover

Tell us about the vehicle and we'll point you towards the product to talk to us about.

6 years
60,000

Warranty duration

Indicative match

Enhanced

Based on 6 years old, 60,000 miles, 24 months of cover.

  • EssentialAvailable

    For vehicles up to 20 years and 200,000 miles at inception.

  • EnhancedAvailable

    For vehicles up to 15 years and 150,000 miles at inception.

Eligibility is based on the vehicle's age and mileage at the point of warranty inception. Pricing, claim limits and covered components are confirmed by Pinnacle's current product documentation and policy terms.

Why Pinnacle

Warranty is only worth it when someone answers.

  • Peace of mind

    Know you're protected when things go wrong.

  • Real people

    Speak to people who understand what needs to happen next.

  • Claims support

    Professional support throughout the claims process.

  • Nationwide support

    Access to a nationwide support network where applicable.

  • Built for motorists

    A warranty experience designed around real-world vehicle ownership.

  • Pinnacle is there throughout the ownership journey.

Claims

Something's gone wrong?

Stop driving the vehicle as soon as you're aware of an issue and call the claims team before any work begins.

Pinnacle Claims Team

0330 057 7101

Monday to Thursday 9am–5pm · Friday 9am–4.30pm. For warranty claims and claims-related assistance — this is not the Road Rescue emergency number.

Roadside Rescue included

Road Rescue is a separate 24/7 emergency assistance service, standard on all Pinnacle warranties and available 24 hours a day, 365 days a year. If you have broken down, stop somewhere safe and call the Road Rescue emergency assistance number — not the claims team.

Road Rescue emergency assistance

01604 496811What Road Rescue includes

Road Rescue is provided subject to the service terms and conditions.

Same day payout on claims

Wherever possible, when dealing direct with the repairer, a payment link is issued on completion of the claim assessment allowing instant payment of the claim. Claims are paid following assessment and approval, on return of payee bank details, proof of payment and a VAT registered repair invoice.

One hour diagnostic on a valid claim

When a claim is accepted as valid, we'll cover up to one hour of diagnostic time at your approved warranty labour rate. This helps the workshop pinpoint the sudden or unexpected failure without you paying just to find out what's wrong.

Submit before your warranty ends

To be considered, every claim must be fully submitted and with us before the warranty end date. Starting the process early gives us time to assess everything fairly while your cover is still active.

What's the issue?

Engine

Stop driving if a warning light is on, note what you saw and heard, then contact Pinnacle before any work begins.

Guidance only — take the vehicle to any VAT registered repairer and make sure no work is carried out before our claim assessment. One hour of diagnostic time is covered on a valid claim at your approved warranty labour rate.

Call 0330 057 7101

Mon–Thu 9am–5pm · Fri 9am–4.30pm

Cover guide

Is it likely to be covered?

Describe the fault and our AI cover guide will talk you through how the warranty wording treats it under each level of cover — and what a claims assessment would need from you.

Guidance only. This is not a claim decision and not a quotation. A definitive answer needs the named failed component, the repairer's diagnosis and an assessment by our claims team. Your policy schedule, terms and conditions are the source of truth. Stop driving the vehicle if a fault is present and call 0330 057 7101 before any work is authorised.

Cover guide

Tell me what the vehicle is doing and I'll explain how it's likely to be treated under Essential and Enhanced.

So I can be accurate rather than optimistic, I'll ask for a few details — the product held, the vehicle's age and mileage, and any diagnosis from a VAT registered repairer. Nothing here is a decision on a claim: only Pinnacle's claims team can assess one.

The ownership journey

We're there at every stage

  1. 1. Buy

    The customer takes delivery of their vehicle.

  2. 2. Protect

    A Pinnacle warranty is registered against the vehicle.

  3. 3. Drive

    Everyday ownership, covered in the background.

  4. 4. Problem

    A fault appears and the journey stops.

  5. 5. Claim

    One call to Pinnacle starts the process.

  6. 6. Repair

    The work is agreed and carried out.

  7. 7. Back on the road

    Moving again, still protected.

For motor dealers

Built for dealers.Designed for customers.

From warranty registration to claims support, Pinnacle gives dealers the products, tools and support they need to deliver a better ownership experience.

Dealership staff talking with a customer on an illuminated forecourt at dusk
  • 01

    Warranty products

    Essential and Enhanced cover to suit your stock profile.

  • 02

    Warranty registration

    Register cover against a vehicle through the dealer portal.

  • 03

    Claims support

    Professional handling so your aftersales team isn't left in the middle.

  • 04

    Aftersales support

    A process your service department can work with.

  • 05

    Customer retention

    A better ownership experience keeps customers coming back.

  • 06

    Dealer support

    People who know the trade and answer the phone.

  • 07

    Digital tools

    Manage registrations and claims activity online.

Trust

Dealers and drivers, in their words

What dealers and their customers say about Pinnacle Warranties on Trustpilot and Google.

Trustpilot
Just purchased a Renault Clio and had 3 months warranty with Pinnacle. They cover a lot more things than other suppliers and although I've not had to use it, I have full confidence that if I needed to I'd be covered.
Paul Gabriel — Driver — Aug 2026
Trustpilot
First time used, easy to contact with friendly service. They explained exactly what to do and supplied all the details on the procedure.
Paul Walters — Driver — Aug 2026
Trustpilot
We recently extended the warranty that came with our second hand car. I had lots of questions as our vehicle is nearly 20 years old, and the advisors couldn't have been more helpful. I couldn't be happier with Pinnacle.
Sarah Wesley — Driver — Aug 2026
Trustpilot
Received a call within the first week from a very helpful lady who checked if I had any questions and summarised what my cover included. It made me feel confident that Pinnacle are approachable, accessible and keen to assist customers.
Gary Keary — Driver — Jul 2026

FAQ

Questions, answered

Answers below reflect the Essential and Enhanced warranty wording (V2 Jan 24). Your policy schedule, terms and conditions remain the source of truth.

Claims team

0330 057 7101

Monday to Thursday 9am–5pm
Friday 9am–4.30pm

Road Rescue emergency assistance

01604 496811

24 hours a day, 365 days a year — for breakdowns.

A car driving away down an open road into bright morning light

Wherever the road takes you.

Pinnacle is there.

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